{"id":497961,"url":"\/guarantee\/","layout":"standard","version":"2026-05-19T10:03:14.000000Z","blocks":[{"id":4850488,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":121127933,"value":"<h3>The Ground Thread Promise<\/h3><p>We want shopping with a local brand to be entirely stress-free. Every single item in our collection is printed fresh to order to completely eliminate fashion landfill waste. Because your garments are made individually just for you, it takes a few days to prepare, but we guarantee the premium, thick fabric quality is worth the wait.<\/p><ul><li><p><strong>\u2713 Free UK Delivery<\/strong> on all orders over \u00a350<\/p><\/li><li><p><strong>\u2713 Free UK Returns &amp; Size Exchanges<\/strong><\/p><\/li><li><p><strong>\u2713 28-Day Guarantee<\/strong> for absolute peace of mind<\/p><\/li><li><p><strong>\u2713 Circular Design<\/strong> made using clean, renewable energy<\/p><\/li><\/ul><p><\/p><h2>UK Delivery Information<\/h2><p>Orders are printed to order and dispatched from our facility within 1\u20133 working days. The delivery cost depends on your location and how fast you need your items to arrive.<\/p><ul><li><p><strong>UK Standard Delivery:<\/strong> \u00a34.50 <em>(4\u20138 working days \u2014 FREE on orders over \u00a350)<\/em><\/p><\/li><li><p><strong>UK First Class Delivery:<\/strong> \u00a36.50 <em>(3\u20136 working days)<\/em><\/p><\/li><li><p><strong>UK Royal Mail Priority:<\/strong> \u00a312.50 <em>(Next Working Day if ordered before 1 PM Mon\u2013Fri)<\/em><\/p><\/li><\/ul><blockquote><p><strong>Sustainable Packaging:<\/strong> All items arrive in 100% plastic-free packaging. We use rip-proof, splash-proof paper mailers that can be easily recycled in your household bin or thrown straight into a home compost pile.<\/p><\/blockquote><p><\/p><h2>International Delivery (US, EU &amp; Beyond)<\/h2><p>We are pleased to ship our Harpenden designs worldwide. To make international ordering seamless, we utilize local manufacturing fulfillment networks to reduce shipping times and global carbon impact.<\/p><ul><li><p><strong>Europe Standard:<\/strong> \u00a37.00 <em>(5\u201310 working days \u2014 FREE on orders over \u00a365)<\/em> * <em>All EU deliveries arrive fully tax-paid with no extra customs duties for orders under \u20ac150.<\/em><\/p><\/li><li><p><strong>United States Standard:<\/strong> \u00a315.00 <em>(10\u201315 working days \u2014 Tracked &amp; Duty-Paid)<\/em><\/p><\/li><li><p><strong>Rest of World Standard:<\/strong> \u00a37.50 <em>(10\u201315 working days)<\/em><\/p><\/li><\/ul><p><em>Please note: Free shipping thresholds (\u00a350 UK \/ \u00a365 EU) are covered entirely by our print house and are automatically calculated and applied at your checkout basket screen.<\/em><\/p><h2>Returns &amp; The Loop Guarantee<\/h2><p>We stand behind our garments completely. If you require a different size or color style, we offer <strong>Free UK Exchanges and Returns<\/strong> via a Freepost service within 28 days of delivery. If you don't own a home printer, you can simply show the generated QR code on your phone at your local Post Office counter. We kindly ask that returned items are sent back unwashed and in a resellable condition.<\/p><h3>Made to Be Remade<\/h3><p>Every piece we build features a circular life cycle. When your item eventually wears out years down the line, do not throw it away. Simply scan the unique QR code on the internal wash care label to return the item to us for free (UK only) to be shredded and spun into brand-new yarn. As a thank you for protecting the loop, you\u2019ll receive store credit toward your next order.<\/p><h2>Questions?<\/h2><p>If you have a query regarding a specific fabric fit, a sizing drape, or an active transit order, please do get in touch with us. We monitor our inbox constantly and aim to respond to our community within 24 hours.<\/p><ul><li><p><strong>Email:<\/strong> <a target=\"_blank\" href=\"mailto:hello@groundthread.co.uk\" rel=\"noreferrer noopener\">hello@groundthread.co.uk<\/a><\/p><\/li><\/ul>"},"borderRadius":{"id":121127934,"value":"#{text.border.radius}"},"textColor":{"id":121127935,"value":"#{text.color}"},"backgroundColour":{"id":121127936,"value":"#0000"},"truncateHeight":{"id":121127937,"value":null},"padding":{"id":121127939,"value":"6"},"fullWidth":{"id":121127940,"value":"0"},"fullBackgroundColor":{"id":121127941,"value":"#{text.fullBackground.color}"},"published":{"id":121127942,"value":"1"},"conditions":{"id":121127943,"value":"[]"},"template":{"id":130198301,"value":"text"}}},{"id":4931628,"type":"button","published":1,"size":{"x":12,"y":0},"order":1,"items":[],"properties":{"text":{"id":124097365,"value":"Back to hoodies & sweatshirts"},"href":{"id":124097366,"value":"\/collection\/new\/"},"primary":{"id":124097367,"value":"1"},"borderRadius":{"id":124097370,"value":"#{button.border.radius}"},"size":{"id":124097371,"value":"standard"},"align":{"id":124097372,"value":"center"},"padding":{"id":124097374,"value":"6"},"fullWidth":{"id":124097375,"value":"0"},"fullBackgroundColor":{"id":124097376,"value":"#{button.fullBackground.color}"},"published":{"id":124097377,"value":"1"},"conditions":{"id":124097378,"value":"[]"},"primaryColor":{"id":128807195,"value":"#{button.primary.color}"},"secondaryColor":{"id":128807196,"value":"#{button.secondary.color}"},"template":{"id":128807197,"value":"button"}}}],"properties":{"title":{"id":121127929,"value":"Delivery & Returns | Ground Thread"},"isStorePage":{"id":121127930,"value":"1"},"description":{"id":121127931,"value":"Free UK delivery over \u00a350, easy returns and exchanges. All products are made to order using organic materials and renewable energy."},"ogImage":{"id":121127932,"value":"https:\/\/images.podos.io\/xijmkggbrk32pwh2jkjr0lbwwe3ci0xvetvapx5y3xfzxxgv.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":419968,"edited":true}